Google Links
Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge
Performance Evidence
Knowledge Evidence
sources of information on the events industry:discussions with experienced industry personnelindustry accreditation operatorsindustry associations and organisationsindustry journals, reference books and seminarsinternetlibraries and medianetworking with colleagues and suppliersplain English documents, issued by government regulators, that describe laws relevant to the events industrytraining coursesunions event types and staging elementsevent products and services structure of the events industry:key characteristicsmain functionsfeatures and services of businesses within the local and regional industrybusiness relationships information of relevance to the events industry:economic and social significance of the events industry:community role in eventseffect on local amenities and facilitiesemploymentrole of and impacts on local communitiesgeneral nature of allied and cross-over industries:tourismhospitalityentertainmentculturesportcareer opportunities within the industrycurrent issues and trends for the industryroles and general responsibilities for different jobs in the industrybasic aspects of the stages of event management, from concept development through to executionbasic aspects of Australian events industry quality assurance processes:industry accreditation schemesInternational Organization for Standardization (ISO) 20121 Event Sustainability Management Systemscodes of conduct or ethicsoccupational licensingreasons for participationroles and responsibilities of individual staff members in quality assurancebasic aspects of managing environmental and social sustainability when operating eventsroles and responsibilities for environmental and social sustainability in:event organisations event management companiesevent venues and sitesbasic aspects of state, territory, commonwealth and local government laws specifically relevant to the events industry, and actions that must be adhered to by organisations staging events:environmental protection requirements for minimal impact operations, protection of natural and cultural integrity, and waste managementlocal community protection:ownershiprequirements for managementaccessmaintaining lifestyle of neighbouring residentsconsumer protection for refunds, terms and conditions of quotations, and cancellation feesbasic aspects of equal employment opportunity (EEO) law:rights of employees responsibilities of employers to make merit-based employment decisionscurrent and emerging technology used by event organisations:e businesssocial mediaethical practices for:confidentiality of customer informationdeclaration of commissions, fees and other chargesgifts and services provided free of chargetipsoverbookingproduct recommendationsprofessional behaviour when participating in site inspections and industry events.